- Tariffs: Seasonal rates and minimum booking periods may apply.
- Check-In: is available from 2pm on the day of arrival. Check-out is 10am on the day of departure. Early check-in / late check-out is by arrangement.
- Cancellation / Refund Policy: We are a small property & as such any cancellation can affect us hugely. For all cancellations the Boutique Motel management reserve the right to charge for any nights / units unable to be resold due to the cancelled booking. An administration fee of $30.00 may be applicable to refunds to cover merchant fees. There is no charge if cancellations are covid-19 related.
- Credit Card Guarantees: On-line, walk in and phone reservations require authorisation of a valid credit card. The Boutique Motel Management reserve the right to preauthourise all credit cards.
Changes In Reservation Time: Any change to your reservation term will be treated as a new booking and additional charges may apply. Any extension to a booking is subject to availability. Earlier departure than the reserved date(s) may not result in a refund unless the motel management approve and are able to relet the booked accommodation.
- All visitors are the responsibility of the registered guest and must vacate the motel by 10pm. Please show courtesy to our other guests. The registered guest will be held accountable for any breakages / damages that may occur during their stay with us.
- All guests who have booked their accommodation through a Third Party are responsible for any outstanding charges that may apply.
- It is highly recommended that all guests, particularly those traveling from offshore countries, have an up to date Travel Insurance policy in the event of unforseen circumstances ( bad weather, accidents, change of mind etc.)
- Smoking: By law this is a smoke free complex. Please smoke outside away from open windows, doors and other guests – especially children. In the event of someone having smoked inside any unit the management will make a charge against the registered guests credit card.This will be to recover additional cleaning costs.